World-Class Case & Complaint Management
Respond Enterprise Feedback Management (EFM) is your comprehensive platform for improving front line customer interactions, speeding case resolution and generating deep, introspective feedback on how you can do better as a company.
Emergency Notification
SmartRespond is an intelligent notification system that allows you to send the same message instantly and simultaneously to many different people, who give immediate feedback about their availability for duty.
Incident and Disaster Management
Control Centre is a process management system. It can be used to deal with failures in both standard processes and during major incidents or disasters. It provides the necessary structure and direction to comply with pre-defined procedures and protocols.
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Contact us today to find out what solutions we can offer your business