Company Overview
Cirrus TechVue has been in business since the early nineteen eighties. We are an SME with an exemplary track record in introducing new technology to South Africa and implementing enterprise scale solutions in some of South Africa’s largest organisations and regulator bodies, such as Telkom, ABSA and SASOL, Old Mutual Insure, Pension Funds Adjudicator, to name a few.
Cirrus TechVue has achieved a Level 4 BEE status
Main business activities
Enterprise Feedback Management - Aptean Respond
The benefits of effective complaints & feedback management:
- Improve Net Promoter Score
- Use complaints to build brand loyalty
- Reduce customer churn
- Improved efficiency
- Improve customer service
- Regulatory compliance
- Root cause analysis
Control Centre - Process Management
SMARTRespond – Intelligent Notification